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Owned and operated by Modern Fitness and Wellness, our team is ready to answer questions about saunas, cold plunges, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, please contact us.
What is your return policy?
We offer 30-day returns on eligible items. For full details on how to initiate a return and what qualifies, please refer to our Return Policy page. Our team is happy to walk you through the process if you need help.
Can I exchange my item for a different model?
Yes, exchanges are available within our 30-Day Returns window. Simply contact our team with your order number and the item you would like instead, and we will guide you through the next steps.
What size infrared sauna or cold plunge fits my space?
Each product listing includes detailed dimensions and space requirements. If you are unsure, send us your available room measurements and our team will recommend the best fit for your home setup.
Do your red light therapy panels require special installation?
Most of our red light therapy panels are designed for simple setup and can be mounted on a door or wall with included hardware. Detailed instructions come with every unit, and our team can answer any setup questions you have.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our team aims to reply to every inquiry within 24 hours during business days.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Shop with confidence knowing eligible items can be returned within 30 days, backed by our return policy.
